Core Values

Customer Focused and Engaged

Passionate and dedicated to consistently providing value added support to customers.
Establish and maintain effective relationships with customers that inspire mutual trust and respect.
Committed to deliver quality products on time, every time.
Motivated to provide exceptional service…no exceptions.
Respond to all requests for information or communication in a timely manner.
Act as an owner; focus on winning while having fun.

Leadership and Integrity

Display the highest level of personal ethical conduct.
Comply with all applicable laws and regulations.
Build value through products, services and operations that contributes to company and customer success.
Exhibit leadership and decisiveness in decision quality.
Take responsibility for personal and organizational performance.

Resourceful and Decisive Collaboration

Always treat others with respect
Recognize when opportunities arise and approach them in a professional and effective manner.
Encourage dialogue and feedback through open and honest communication.
Take initiative every day towards the continuous pursuit of perfection.
Make well considered decisions that support the company
Display perseverance and find new ways to work through barriers effectively with others. Roll up your sleeves and own it.

Innovation and Productivity

Leverage technology to improve products, processes and efficiencies.
Create a climate that encourages new ideas and job enrichment.
Recognize and foster nontraditional thinking.
Build organizational capability through people, technology and process management.
Promote opportunities based on our vision to improve cost effectiveness and business performance.
Never say “we can’t.”

Safety

Actively contribute to a culture that promotes personal responsibility and organizational compliance.
Demonstrate commitment to safety through daily behaviors that ensure a safe workplace.
Consistently follow all accepted safety practices, policies and procedures.
Identify hazards. Actively avoid situations that could cause harm to self or others.
Balance safety with work conditions and operations.

Mission Statement
Snappy-Supporting Comfortable Living
To provide innovative and increasingly efficient HVAC comfort distribution products™.